Elsewhere on this site:
Charter Does Not Honor Its Contracts
Pat Neyman, October, 2013
I have written an account of my relationship with them, in which they have consistently reduced the level of services provided while charging the same or greater fees.
What company that you deal with can change its side of an agreement without renegotiating the contract they agreed on with you? Charter can and does. They are getting away with it.
Please find it at: Why I Say Charter Does Not Honor Its Contracts
Last Updated on Oct 30, 2013